📍 Address: 11751 Alta Vista Rd #303, Fort Worth, TX 76244, United States
📞 Phone: +1 972-897-2355
🌐 Website: www.cloudninemedspadfw.com
These Terms & Conditions govern your use of Cloud9 Med Spa’s website, services, and online interactions. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please refrain from using our website or services.
1. Definitions
“Cloud9 Med Spa” refers to the company, its employees, and affiliates.
“Client” refers to any individual who engages with our services.
“Website” refers to www.cloudninemedspadfw.com.
“Services” refers to medical spa treatments, aesthetic procedures, skincare, and wellness therapies provided by Cloud9 Med Spa.
2. Services & Appointments
2.1. Booking & Appointments
Appointments must be booked in advance via our website, phone, or in person.
A deposit may be required to secure certain services.
Late arrivals may result in reduced treatment time or rescheduling.
2.2. Cancellation & Refund Policy
Cancellations require a 24-hour notice. Failure to provide notice may result in a cancellation fee.
No-shows will be charged the full appointment fee.
Refunds are not provided for completed treatments but may be issued under extenuating circumstances at management’s discretion. .
2.3. Eligibility & Medical Disclosures
Clients must be 18+ years old (unless parental consent is provided for certain treatments).
A consultation is required for some services to determine suitability.
Clients must disclose any medical conditions, allergies, or medications that may affect treatment.
3. Pricing & Payments
3.1. Pricing Policy
Prices for services are listed on our website but may change without notice.
Promotional discounts cannot be combined unless explicitly stated.
3.2. Payment Methods
We accept cash, credit/debit cards, and digital payments.
All payments must be made before or immediately after service completion.
3.3. No Refund Policy
We accept cash, credit/debit cards, and digital payments.
All payments must be made before or immediately after service completion.
4. Risks & Liability
4.1. Assumption of Risk
All procedures carry potential risks (e.g., redness, swelling, irritation).
Clients must follow pre/post-care instructions to minimize risks.
Cloud9 Med Spa is not liable for adverse reactions resulting from undisclosed health conditions or improper post-treatment care.
4.2. Limitation of Liability
Cloud9 Med Spa shall not be liable for any indirect, incidental, or consequential damages arising from treatments or website usage.
In no event shall our liability exceed the total amount paid by the client for the service received.
4.3. Medical Disclaimer
Our treatments are not a substitute for medical care. Consult a healthcare provider before undergoing any procedure if you have concerns.
5. Privacy & Data Protection
We collect and process personal data in accordance with our Privacy Policy.
By using our services, you consent to data collection for booking, marketing, and analytics purposes.
Cloud9 Med Spa complies with HIPAA, GDPR, and CCPA to protect your information.
For more details, visit our Privacy Policy page.
6. Website Use & Intellectual Property
6.1. Copyright & Trademarks
All content on our website (logos, images, text) is the property of Cloud9 Med Spa and cannot be copied, distributed, or modified without permission.
6.2. Prohibited Activities
Use fraudulent or false information when booking services.
Upload harmful content (malware, viruses).
Misuse or manipulate our booking system.
Attempt to gain unauthorized access to our website.
6.3. Third-Party Links
Our website may contain links to third-party services. We are not responsible for their content or practices.
7. Gift Cards, Promotions & Rewards
7.1. Gift Cards
Gift cards are non-refundable and expire within 12 months unless stated otherwise.
Lost or stolen gift cards will not be replaced.
7.2. Promotions & Loyalty Rewards
Promotional offers cannot be combined unless explicitly stated.
Loyalty points are non-transferable and subject to change at our discretion.
8. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of the State of Texas, USA.
Any disputes shall be resolved through mediation first before legal action is taken.
Legal proceedings must be filed in Fort Worth, TX courts.
9. Termination & Modification of Services
We reserve the right to refuse service to anyone who violates these terms.
Cloud9 Med Spa may update or modify services at any time without prior notice.
10. Termination & Modification of Services
📍 Cloud9 Med Spa
📞 +1 972-897-2355
📧 cloudninemedspa@gmail.com
🌐 www.cloudninemedspadfw.com
For further clarification regarding these Terms & Conditions, please contact us.
